Privacy Policy

Last Updated: 07-12-2024

Welcome to Ahsas (“we”, “our”, “us”). This Privacy Policy describes how we collect, use, store, and protect the information of users (“Users”) who use our Chatting and Calling App, including one-to-one chat, group chat, voice calls, and group calls. By using our App, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information when Users:

• Register or log in to the App.
• Use one-to-one chat or group chat.
• Make or receive one-to-one or group voice/video calls.
• Update their profile details.
• Contact support or send feedback.

Personal information may include:

• Name
• Email or phone number
• Profile photo, status, and display information
• Contacts list (only if permission is granted)
• Chat and call metadata like timestamps and duration

1.2 Non-Personal Information

We may collect non-personal information such as:

• Device type, model, and operating system
• IP address and network information
• Crash logs and diagnostic data
• Usage statistics and performance data

2. How We Use Your Information

Your information may be used to:

• Provide one-to-one and group chat services.
• Enable voice and group call functionality.
• Improve app performance and reliability.
• Send alerts, updates, and notifications.
• Ensure safety, detect abuse, and prevent fraud.
• Offer customer support when needed.

3. Chats, Calls & Group Communication

3.1 One-to-One Chats

We use secure transmission methods to protect your messages. We do not store message content unless required for safety, user reporting, or legal compliance.

3.2 Group Chats

Group chat messages follow similar rules as one-to-one chats. Group admins may manage content, members, and settings.

3.3 Voice & Group Calls

We do not record or store voice/video calls. Only technical metadata such as call duration and timestamps may be stored for performance and safety purposes.

4. Sharing Your Information

Your data may be shared only in the following cases:

• With third-party service providers (e.g., cloud hosting, analytics).
• To comply with legal requests or government orders.
• To protect the rights and safety of Users or the App.

We do not sell or rent your personal data to anyone.

5. Permissions We Request

To enable full functionality, the App may request permission to access:

• Camera: For video calls and profile photos.
• Microphone: For voice and video calls.
• Contacts: To help you connect with people who use the App (optional).
• Storage: To upload and save media files.
• Notifications: To alert you of messages and calls.

You can manage or revoke permissions anytime through your device settings.

6. Data Security

We use industry-standard security technologies, encryption, and safeguards to protect your data. However, no method of data transfer or storage can guarantee complete security.

7. Your Rights

As a User, you have the right to:

• Access your personal information.
• Edit or update profile details.
• Delete your account and associated data.
• Opt out of promotional notifications.
• Request clarification on how your data is used.

8. Children's Privacy

This App is not intended for users under the age of 13. We do not knowingly collect information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. You will be notified of major changes. Continued use of the App means that you accept the new terms.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, feel free to contact us:

Email: amitakri133@gmail.com

Thank you for using Ahsas Chat & Call App.